Product systems
Turning park policy into software
State parks are full of rules that look simple until they interact: seasons, inventory, customer eligibility, check-in windows, occupancy, and the taxonomy administrators use to describe what they offer. My work has often started at that boundary between real operational policy and a model engineers can safely evolve.
I have designed and reviewed approaches for configurable reservation rules, limitations, business configuration, and the newer taxonomy model. The through-line is making powerful systems legible to the administrators who have to use them—not merely elegant to the engineers who build them.
